Coronavirus (COVID-19) information and support

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Please check this page regularly for the latest information on the response to coronavirus (COVID-19).

Contact information and important links

Where can I find more information about the response to coronavirus (COVID-19)?

• Department of Health website
• Your national department of health website, for�state or territory specific information�.
• If you require translation or interpreting services, we recommend you use:
  • National Relay Service on 1300 555 727 if you have speech or hearing impairment�
  • Translating and Interpreting Services��for language services.
• The�National Quality and Safeguards Commission (NQSC)�is providing regular�Provider Alerts�about coronavirus (COVID-19).�
• NDIS Contact Centre 1800 800 110.

The NDIS Contact Centre is the best option for contacting us. Call the Contact Centre on 1800 800 110, Monday to Friday 8am to 8pm (local time). Select option 5 for plan enquiries related to COVID-19.

Disability Information Helpline

The Disability Information Helpline is for people with disability, their families and carers who need help because of coronavirus (COVID-19).

The Helpline is free, private and fact-checked.

You can contact the Helpline in the following ways:
“�� �Phone (free call): 1800 643 787
“�� �If you are deaf, or have a hearing or speech impairment, you can also call the National Relay Service on 133 677.

The Helpline is available Monday to Friday 8am to 8pm (AEST). Its not available on national public holidays.

Find out more on the�Department of Social Services website��.�

Coronavirus (COVID-19)�information in accessible formats

We have recently published Easy Read information in English and a selection of languages, and�frequently asked questions�with the latest information about our response to the coronavirus (COVID-19).

• Low cost Assistive Technology:�How you can spend your budget to get what you need (PDF 8MB)
• Low cost Assistive Technology:�How you can spend your budget to get what you need (DOCX 54KB)
• Easy Read – Coronavirus (COVID-19) and changes to how the NDIS works (PDF 6MB)
• Easy Read (text only) – Coronavirus (COVID-19) and changes to how the NDIS works (DOCX 38KB)
• Easy Read – Coronavirus (COVID-19) information (PDF 3MB)
• Easy Read (text only)�- Coronavirus (COVID-19) information (DOCX 50KB).
• Acerca del coronavirus (COVID-19) (PDF 92KB)
• Acerca del coronavirus (COVID-19) (DOCX 38KB)
• s����COVID-19 (PDF 170KB)
• s����COVID-19 (DOCX 40KB)
• ܰ����Һ�COVID-19 (PDF 217KB)
• ܰ����Һ�COVID-19 (DOCX 41KB)
• Th�ng tin v� coronavirus (COVID-19) (PDF 142KB)
• Th�ng tin v� coronavirus (COVID-19) (DOCX 39KB)

Source: https://www.ndis.gov.au/coronavirus